San Antonio's Independent Insurance Agent, Serving You in English and Spanish

Affinity Insurance Services brings over a decade of licensed experience to San Antonio and Bexar County — helping individuals and families find Medicare, health, and life insurance coverage that fits their real lives, not just their zip code.

 

If you've been passed around by call centers or pressured into plans you didn't fully understand, this is a different experience. Donna Valdez and the Affinity team take time to explain your options clearly, compare plans across multiple carriers, and make sure you leave the conversation confident — not confused.

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11+ Years Serving Jourdanton & Atascosa County

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Independent Agency

All Major Carriers

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Bilingual Service: English & Spanish

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AHIP & NABIP Certified Agents

Coverage Options for San Antonio Residents and Families

Whether you're turning 65 and navigating Medicare for the first time, looking for an ACA health plan during open enrollment, or trying to find affordable life insurance for your family, Affinity Insurance Services works with you from start to finish. As an independent agency, we're not tied to any single insurance company — which means our recommendations are based on what's right for you, not what's most convenient for us.

 

Here's what we help San Antonio residents with:

 

  • Medicare Advantage, Supplement, and Part D plans
  • ACA health insurance for individuals and families
  • Dental and vision coverage
  • Term life and whole life insurance
  • Supplemental coverage including hospital indemnity and long-term care

Why San Antonio Families Choose Affinity Insurance Services

Whether you're turning 65 and navigating Medicare for the first time, looking for an ACA health plan during open enrollment, or trying to find affordable life insurance for your family, Affinity Insurance Services works with you from start to finish. As an independent agency, we're not tied to any single insurance company — which means our recommendations are based on what's right for you, not what's most convenient for us.

 

Here's what we help San Antonio residents with:

 

  • Medicare Advantage, Supplement, and Part D plans
  • ACA health insurance for individuals and families
  • Dental and vision coverage
  • Term life and whole life insurance
  • Supplemental coverage including hospital indemnity and long-term care

Licensed Since 2012, Independent Since Day One

Donna Valdez has been licensed in insurance since 2012 and founded Affinity Insurance Services in 2020. That experience means she's seen how plans perform over time — not just how they look on paper during enrollment. She holds no exclusive contracts with any carrier, which allows her to shop the market on your behalf and present options that genuinely compete for your situation.

Bilingual Service — Hablamos Español

For Spanish-speaking residents across San Antonio and Bexar County, navigating insurance in a second language adds unnecessary stress to an already complex process. Affinity Insurance Services offers full bilingual service in English and Spanish, so you can ask questions, review your options, and make decisions in the language where you're most comfortable.

Rooted in the Community

Affinity Insurance Services isn't a national call center with a San Antonio area code. Donna is an active member of the Rotary Club and local Chamber of Commerce, and the agency has earned recognition as an award-winning producer. When you work with Affinity, you're working with someone who lives and works in this region and has a stake in getting it right for her neighbors.

Serving San Antonio and the Surrounding Area

Affinity Insurance Services is based in Jourdanton, TX, and serves clients throughout Atascosa County and the greater San Antonio metro. If you're in San Antonio, Pleasanton, Poteet, or the surrounding communities, we're available by phone, video call, or in person to walk through your coverage options at your pace.

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Frequently Asked Questions

  • What types of insurance does Affinity Insurance Services offer in San Antonio?

    Affinity helps San Antonio residents with Medicare plans (Advantage, Supplement, and Part D), ACA health insurance, dental and vision coverage, term and whole life insurance, and supplemental products like hospital indemnity and long-term care insurance. If you're not sure what you need, a free consultation is a good place to start.
  • Is Affinity Insurance Services an independent agency?

    Yes. Affinity is fully independent, meaning we work with multiple insurance carriers and are not contracted exclusively with any one company. That independence allows us to compare options across the market and recommend the plan that fits your needs and budget — not the one that pays the highest commission.
  • Do you offer bilingual insurance services in San Antonio?

    We do. Affinity Insurance Services provides full service in both English and Spanish. You can ask questions, review your plan options, and complete the enrollment process in whichever language you prefer.
  • How do I know which Medicare plan is right for me in San Antonio?

    The right Medicare plan depends on your doctors, prescriptions, budget, and how often you use healthcare services. Donna will review your specific situation, compare available Medicare Advantage, Supplement, and Part D plans in your area, and walk you through the differences so you can make an informed decision. There's no cost for this guidance.
  • Can I meet with an insurance agent in person, or is everything done remotely?

    Both options are available. Affinity works with clients by phone, video call, and in-person appointments. Whatever format works best for you is what we'll use.

Ready to Talk Through Your Coverage Options?

Whether you're approaching Medicare eligibility, looking for a health plan during open enrollment, or simply trying to figure out what coverage makes sense for your situation, Affinity Insurance Services is here to help. Reach out today for a no-pressure conversation with a licensed, independent agent who knows the San Antonio market.